Customer service

Contact details

AB Lifestyle Retail B.V.
Waterstraat 7
7001 BG Doetinchem
The Netherlands
Chamber of Commerce number: 42085926
VAT number: NL869643459B01
Website: https://ab-lifestyle.com
Email: info@ab-lifestyle.com

Customer service

For questions regarding products, orders, delivery, returns, or complaints, you can email or call us. You can also use the live chat on our website. We aim to respond within 1 to 2 business days.

Return address

AB Lifestyle Retail B.V.
Waterstraat 7
7001 BG Doetinchem
The Netherlands

This is exclusively our fulfillment and return address. Returns are only accepted here by post. Personal drop-offs and order pickups are not possible at this location.

Revoking a purchase

Do you wish to cancel an online purchase within the statutory cooling-off period? You can cancel or return an order online, email us at info@ab-lifestyle.com, or send another clear statement. Our response time does not shorten your statutory cooling-off period. The full explanation can be found in our return and refund policy.

Shipping and delivery

Within the Netherlands, you pay €6.95 for shipping on orders under €75. Shipping is free for orders over €75. For in-stock items: orders placed on business days before 4:00 PM are shipped the same day; after shipping, the expected delivery time is 1 to 2 business days. Does the selected variant indicate Pre-order? If so, the shipping and delivery dates are not yet known and these timeframes do not apply. Please contact our customer service for current information before ordering. Read our shipping policy for all details.